I think we should all seriously reconsider cell phones, go back to a time when you had just one house phone and if the person you were trying to reach wasn't there you left a message. Simple as that. I'm almost convinced the person who created the mobile telephone was too embarrassed to call his crush in fear of her parents answering first, and decided it would be less tasking on his ego if he just rang her mobile.
Today I got an Iphone, but not before arguing with the cell phone provider for 2 days. I finally decided to take the plunge, join the 21st century and get an Iphone, which I'm sure now that I finally own one will go out of style faster than bell bottoms or pagers. Something new and exciting will hit the shelf within the week with a bang and I'll just be sitting here on the corner of awesome and bombdiggity playing with my dinosaur-age considered toy. Perfect.
Yesterday was a big debacle and after previously dealing with the company and getting virtually nowhere, I decided to have a coworker who used to work with the company to call them instead. Gave him complete access to the account. When I called, and maybe it's because they think I sound like a 14 prepubescent child trying to get my way, they quoted me at 350$ for the phone and then another 350$ just for the luxury of changing my phone. Ridiculous. But wait it gets better. If i was to cancel my contract, and literally turn right back around and sign a new contract, it would cost me no more then 200$. My first thought, which also came out unexpectedly to the woman on the line was, "Are you high?". This is a difference of 500$ and with the new cell phone contract laws, I would literally be walking away laughing. Frustrated I gave up and had my friend deal with them.
In a mere 20 minutes he had managed to get be a better contract for cheaper and the phone at less then half the cost. He obviously knows the tricks. I worship him like Buddha at the moment, Oh great one teach me the ways. We headed to the apple store, me happily skipping along at the minor life change I was about to make. Hahaha silly me, the universe always has plans for you which you aren't always aware of! Nope no phone, they had forgotten to write into the contract that my limit would have to be increased in order to walk away without paying anything for the phone until my next bill. Annoyed we left.
Today however, I am sporting a lovely white 4S, delicious. But this delicious device didn't come easily. It's come to my immediate attention that you must deal with customer service reps in the process. In order to work at as a customer service rep for a telephone company you need certain requirements on your resume;
First off, its almost necessary that you are from another country with an accent so thick it's impossible to understand through all the broken down lines.
Secondly, you must have little to no education whatsoever, this means the basic understanding of simple everyday questions with the added math questions that any second grader could answer in their sleep in not applied here. No matter how simple your request is, you will be transferred at least twice before you get close to an answer. This could just be their way of not giving you what you want, who knows I haven't read the rulebook and some of my rather intelligent friends who have applied have been turned down so it makes sense.
Third, and this one I'm sure happens as well, is after you've applied to be a customer service rep and a Hitler like impostor has evaluated you to the 9's, you are given a test. All simple questions, such as "Do you have previous experience" or "how long have you lived in our country" or "if you had to describe the color blue, what would you say?" Simple, easy kindergarden questions. When the test is processed, if you get less than 50%, which is a fail, you get the job! There is no way anyone who works there has an IQ higher than 72. Impossible and I refuse to believe otherwise considering my past experience with any mobile carrier.
I feel for anyone who has to deal with these companies on a regular basis, because it is a wretched experience. But in brighter news, its Iphone nation for me:)
Today I got an Iphone, but not before arguing with the cell phone provider for 2 days. I finally decided to take the plunge, join the 21st century and get an Iphone, which I'm sure now that I finally own one will go out of style faster than bell bottoms or pagers. Something new and exciting will hit the shelf within the week with a bang and I'll just be sitting here on the corner of awesome and bombdiggity playing with my dinosaur-age considered toy. Perfect.
Yesterday was a big debacle and after previously dealing with the company and getting virtually nowhere, I decided to have a coworker who used to work with the company to call them instead. Gave him complete access to the account. When I called, and maybe it's because they think I sound like a 14 prepubescent child trying to get my way, they quoted me at 350$ for the phone and then another 350$ just for the luxury of changing my phone. Ridiculous. But wait it gets better. If i was to cancel my contract, and literally turn right back around and sign a new contract, it would cost me no more then 200$. My first thought, which also came out unexpectedly to the woman on the line was, "Are you high?". This is a difference of 500$ and with the new cell phone contract laws, I would literally be walking away laughing. Frustrated I gave up and had my friend deal with them.
In a mere 20 minutes he had managed to get be a better contract for cheaper and the phone at less then half the cost. He obviously knows the tricks. I worship him like Buddha at the moment, Oh great one teach me the ways. We headed to the apple store, me happily skipping along at the minor life change I was about to make. Hahaha silly me, the universe always has plans for you which you aren't always aware of! Nope no phone, they had forgotten to write into the contract that my limit would have to be increased in order to walk away without paying anything for the phone until my next bill. Annoyed we left.
Today however, I am sporting a lovely white 4S, delicious. But this delicious device didn't come easily. It's come to my immediate attention that you must deal with customer service reps in the process. In order to work at as a customer service rep for a telephone company you need certain requirements on your resume;
First off, its almost necessary that you are from another country with an accent so thick it's impossible to understand through all the broken down lines.
Secondly, you must have little to no education whatsoever, this means the basic understanding of simple everyday questions with the added math questions that any second grader could answer in their sleep in not applied here. No matter how simple your request is, you will be transferred at least twice before you get close to an answer. This could just be their way of not giving you what you want, who knows I haven't read the rulebook and some of my rather intelligent friends who have applied have been turned down so it makes sense.
Third, and this one I'm sure happens as well, is after you've applied to be a customer service rep and a Hitler like impostor has evaluated you to the 9's, you are given a test. All simple questions, such as "Do you have previous experience" or "how long have you lived in our country" or "if you had to describe the color blue, what would you say?" Simple, easy kindergarden questions. When the test is processed, if you get less than 50%, which is a fail, you get the job! There is no way anyone who works there has an IQ higher than 72. Impossible and I refuse to believe otherwise considering my past experience with any mobile carrier.
I feel for anyone who has to deal with these companies on a regular basis, because it is a wretched experience. But in brighter news, its Iphone nation for me:)
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